Returns & Exchanges
At Emprada, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for store credit on all eligible items. Please ensure all items are returned in their original, unworn condition with all tags attached to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags are intact and including the packing slip.
Drop Off and Track
Drop off your package at the designated carrier location and keep your tracking receipt; your store credit will be issued once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing